Accessible Transit

Accessible transit provides support to residents living with a disability or significant mobility challenges, preventing them from using public transportation. This support service enables users to easily commute with a specialized provider and at a reduced cost. The user pays a portion of the transportation cost each time they use the service, and the city subsidizes the rest.

How does the service work?

To be eligible, you must:

• live in Dieppe
• use a wheelchair permanently or provide proof of a significant and persistent disability that does not permit the safe use of public transit
• submit a request online or by calling 506.877.7900

Application review

Applications will be evaluated on a case-by-case basis, based on various criteria. An applicant may be denied access to the program or admitted temporarily or under certain conditions.

Applications are typically processed within four weeks. The City reserves the right to reassess a resident's eligibility, modify or revoke their program access.

Decisions will be communicated via email. Please ensure to provide a valid email address when applying.

Residents accepted into the program will also receive confirmation of the number of round trips they are allowed per month.

Criteria for evaluating requests

• mobility
• health status
• age
• reason and frequency of travel
• ability to pay
• availability of a support network
• proximity and accessibility of public transportation

Providers

• Users must call our service provider at 506.384.0969 to book their trip.

Hours of service

Accessible transit is offered:

• from Monday to Saturday, between 6:30 a.m. and 9:30 p.m.
• on Sundays, between 9:30 a.m. and 6 p.m.

Users must reserve their trip at least 24 hours in advance.

Note: The municipality encourages carpooling, it is therefore possible that more than one passenger will be on the same trip or leg of the trip.